Here are some frequently asked questions. If you have a question not addressed below, please give us a call at
1 (877) 656 3535 or email us.
What is LXpress?
LXpress is a premium shared-ride van shuttle serving Fairfield and Westchester County with vans departing Darien Metro-North station throughout the day to major area airports including Kennedy, LaGuardia, Westchester, and starting at just $60 each way. We also service Newark and Bradley airports using our limo service.
How to make a reservation for LXpress?
We offer three ways to make reservations. You can reserve an LXpress Shuttle 24 hours a day online here at LXpress.net. You can also call our 24-hour LXpress concierge desk at 1 (877) 656 3535 or (203) 655 2266. We will also be offering reservations by SMS later in 2010.
How do I get to the Darien Metro-North station?
Visit MapQuest for a map and directions to the Darien Metro-North station.
Do you offer door-to-door service?
We offer door-to-door service with our private limo service.
Can LXpress accommodate special needs?
For questions concerning LXpress special needs rides for wheelchairs, pets, infants and other special needs passengers, please call our concierge desk at 1 (877) 656 3535 or email us.
How do I change or cancel a reservation?
To change to an existing reservation, please call our LXpress concierge desk at 1 (877) 656 3535. Please have your confirmation number or the credit card you used handy. We can also look up your reservation by using the phone number you provided. Changes or cancellations are free up to 24 hours prior to your reserved departure. Changes to your reservation thereafter carry a $20 cancellation fee.
What does shared-ride mean?
A shared-ride shuttle is a van service that allows passengers sharing a common destination the opportunity to ride together for a more affordable and environmentally friendly way to travel.
Who owns LXpress?
LXpress is a service of Livery.com LLC, a CT based full-service transportation services company. In addition to LXpress, we also own and operate a local taxi service, a premium door-to-door transportation service for private education and a luxury transportation service offering town cars, stretch limos and SUVs.
Does LXpress offer a lost-and-found service?
While we encourage our passengers to check the vans for personal items before disembarking, we do occasionally find personal items that passengers leave on the LXpress shuttle. Please call our concierge desk at
1 (877) 656 3535 with a description of the item you lost and your date of travel. Please note that items unclaimed after 30 days will be donated to local charities or recycled.